Luxury hotel reception desk
Contact

Contact us

The desk is staffed around the clock. Call for anything moving, email for anything complex, book online for anything straightforward.

Contact

Reach the reservations desk

For a straightforward journey the booking form is faster than we are. For anything with moving parts, talk to a person.

Reservations, 24/7

Call (877) 860-3388 at any hour, in any timezone, for new bookings, changes and problems in progress.

Corporate and agency

Setting up an account, agency terms or a property partnership — say which in the subject line and it reaches the right desk first time.

Faster answers

What to include in an enquiry

Nine out of ten enquiries come back with the same follow-up questions. Answer them up front and you will get a price instead of a reply.

  • Dates and times, with the timezone if you are writing from somewhere else.
  • Full pickup and destination, including terminal, FBO or cruise berth if you know it.
  • Flight or tail number for anything touching an airport.
  • Passengers and luggage, counting oversized items separately.
  • Anything non-standard — child seats, accessibility, pets, protocol requirements, a specific vehicle make.

Booking in progress and something has changed? Call rather than email. The chauffeur's number is on your confirmation and is the fastest route of all if you are already at the kerb.

Ready when you are

Tell us the route. We will quote it before you commit.

A fixed price, a vetted local chauffeur and a vehicle matched to your luggage — anywhere we operate.

The network

Partner platforms across travel and transport

Ground transport is one part of a trip. These sister platforms cover the rest of it.