A concierge-facing route
A booking channel your team can use in front of a guest, with confirmation fast enough to hand over at the desk.
For business
For hotels and resorts
A guest transport partner your concierge can put in front of a guest without crossing their fingers.
Hotels and resorts
Ground transport your concierge can actually promise
A guest asks for a car at the desk. What happens next either reinforces the property or undermines it.
Arrivals and departures
Airport collection with flight tracking, so a delayed guest is met rather than left, and the property looks organised.
Guest excursions
Hourly hire for day trips and dining, with the same chauffeur throughout and the bill on the room if you prefer.
Commercial arrangement
Commission or net-rate, settled centrally, so the property earns from a service it currently gives away.
Presented to your standard
Unbranded vehicles and chauffeurs briefed on the property, because the guest experience should read as yours.
Escalation that works
A named contact for the concierge team and a 24/7 line — not a public booking form.
Partnership
What we need from the property
- The volume and shape of your guest movements — mostly airport, mostly excursions, or seasonal peaks.
- Whether transport should be billed to the guest, posted to the room, or invoiced to the property.
- Any exclusivity or preferred-supplier arrangement already in place that we would be working alongside.
- Who at the property owns the relationship, so escalation does not go through a general inbox.